Let's talk Possibilities
Not sure what you need? Or do you want to learn about how AI can help advance your business processes? We have a team of experts ready for consultation.
Already have an idea?
You already have an idea of how AI can help you improve a process, but want insights and a development plan. We have a team waiting for you.
We help companies Grow with AI
We work with companies to discover hidden gems in their data, helping them grow their business in an automated, efficient way.
Financial Services
AI can transform how institutions manage, analyze, and act on data—enhancing everything from risk assessment to customer personalization. With intelligent automation, predictive analytics, and advanced data processing solutions, we help organizations reduce costs, improve accuracy, and gain valuable insights faster than ever before.
Insurance
AI enables insurers to streamline claims processing, enhance risk assessment, and personalize customer interactions with unparalleled precision. Just to name a few use cases. AI solutions empower your organization to improve decision-making, reduce operational costs, and deliver a seamless customer experience.
Customer Services
AI transforms service operations by enabling faster response times, predictive issue resolution, and personalized customer interactions. AI solutions streamline workflows, optimize data handling, and enhance agent productivity, allowing your team to focus on what matters most—delivering outstanding customer experiences.
What do you get from Yameo?
What do you get when you work with Yameo to develop and deliver your AI needs? Our experts will study your data, your workflows and help transform processes to be more efficient. You get custom solutions that exceed expectations and give you a competitive edge
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Unique Expertise
We offer a unique combination of data science and software delivery. A team of experts each fluent in neural networks, machine learning, and natural language processing. And we’ll work with your team, to first understand your needs, then get the most out of your data and deliver an exceptional tailored-made solution.
02
We develop solutions with your business in mind, meaning it integrates with your systems and seamlessly starts generating results. 'Off-the-shelf' is not always as competitively advantageous as you hope for. Truly gain an edge over the competition with your own software solution.
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Problems Solved
We are here to help you solve your problems and enable your business to be more efficient. Over 70% of our customers stay with us and return with new projects. Our organisation's purpose is to solve problems for our customers and deliver them effective, reliable and tailored software solutions that solve r
Your Partner in Advanced Insight-Driven Solutions
Analyze text, extract insights hidden in words, or classify and tag documents in seconds. Natural Language Processing offers you to do more with your text-based data then ever before. Enrich and maximise your existing text-supported workflows.
Develop and train an algorithm to create very specific outcomes for your workflow processes. Whether you want to spot trends, detect fraud, predict sales cycles, or gain better insights into your customer's behaviour - Machine Learning can help.
Take machine learning one step further, uncovering insights in unstructured data. Inspired by the human brain, Deep learning can be used to solve a wide variety of problems, including image recognition, , and speech recognition.
There is more than just ChatGPT. Create world-class relevant content and produce visual, or audio materials to engage users. With your own Generative AI solution you can truly offer something unique to your market and customers.
Use company data to create accurate forecasts or optimize your marketing performance. With predictive modelling you have a sharper look at the data in your company, and can anticipate more accurately future trends and shifts.
Detect emotions or movement in images relevant to your use cases. With Computer Vision you can go as far as Face ID, human sentiment analysis and tracking objects in live, or recorded video materials.
Using models such as GPT, LLama, or PaLM you are able to empower machines with conversational capabilities. Whether for sales support, customer service or Internal use, create superficial interactions that look and feel like human interactions.
Need a chatbot that answers like a real human? With cognitive computing you are able to take standard chatbot experiences and transform them into next-level superficial human interactions.
Take our recent Case Study
A large insurance company in Germany
Customer Data streams to be enriched
Real-time information for service teams
Use this space to elaborate on your headline and connect with your visitors. You can build on the first idea or add your second point. Now that you've got your visitors' attention, let them know what they can expect, and encourage them to explore your site.
Transcription to Enrichment
With AI enabled Natural Language Processing (NLP) the text is further enriched and processed to provide context.
Enrich with data such as:
Customer Status
Customer ID
Current Service(s) Ordered
Previous Service(s) Ordered
Date Customer signed
No. of years a customer
Linked Accounts (like family members)
Categorisation & Summarisation
Using multiple channels such as Contact Center, phone, interviews, videochat you categorise, summarise and manage data for further reporting, and insights. Summarize data to provide an overview of insights for one, a selection or group of customers. The same is possible with Employee or Agents.
You are able to review data on:
Churn ratio
Win-back chance
Risk for escalation
Product or service line performance
Resolution rates for certain departments, customer segments
Script performance by Agents
And a lot more…
Real-Time Information for Service Teams
Customer Use Cases
Escalation Risk Notification
Auto-reduce Customer Churn
Win-back Customer
Notification when a customer call has a potential to escalate and trigger anti-churn policies such as:
Call customer back within 15 minutes
Offer a new settlement, or service
Escalate situation internally
Customer data is tracked throughout their lifecycle with the Insurance company. When services are set to expire, and Customer satisfaction levels are estimated, personalised offers and communication to solidify their loyalty.
Immediately see an overview of poor satisfaction calls, where you are at risk of losing a customer. Combined with your internal data see their current services with you and make a decision to offer them a service to win them back.
"I highly appreciate their support for our ideas and innovative solutions. This helps us to translate our needs into a software solution. They are truly a reliable software partner."
Christian Ritter,
Vice-President Service Division Claims & Expertise at DEKRA
So, What are you waiting for?
Let's Talk!
"The secret of getting ahead is getting started."
– Mark Twain
We have experts waiting to listen to your problem and discuss steps to resolve them. Our AI development team is well rehearsed in supporting customer's in defining requirements, business cases or working with your internal development resources.